§ 3 Right of withdrawal / Exclusion of the right of withdrawal

If the customer concludes the purchase agreement for purposes that are predominantly neither attributable to his commercial nor his independent professional activity ("consumer"), he is entitled to the following right of withdrawal:

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise your right of withdrawal, you must inform us [Paintball Events Mahlwinkel GmbH, Kopernikusstr. 12a, 30853 Langenhagen, info@biggame-mahlwinkel.de] of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but this is not obligatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than 14 days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us or to [Paintball Events Mahlwinkel GmbH, Kopernikusstr. 12a, 30853 Langenhagen, info@biggame-mahlwinkel.de] without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

If you wish to cancel the contract, please fill out this form and return it.

 – Paintball Events Mahlwinkel GmbH, Kopernikusstr. 12a, 30853 Langenhagen, info@biggame-mahlwinkel.de

 – I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for notifications on paper)
– Date (*) Delete as appropriate.

The right of withdrawal exists not in the case of contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

9.1. The regulations regarding the right of withdrawal and return for distance contracts do not apply to ticket purchases due to Section 312g Paragraph 2 No. 9 of the German Civil Code (BGB). This means that there is no two-week right of withdrawal and return. Purchased tickets are generally not refundable.

Each order for event tickets/vouchers is therefore binding immediately after confirmation in accordance with § 1 (3) and obliges the customer to accept and pay for the ordered tickets/vouchers.